IBM Global Technology Services is the biggest Technology Services supplier in the world. As the leader of global IT service industry, IBM Global Technology Services' yearly revenue account for more than 35% of IBM's total revenue, and it is the largest Business Unit within IBM.

IBM Global Technology Service is the Partner that builds the foundation for long term growth with end to end services products, solid professional IT expertise, and anchored clientele/experience. It’s positioned as a leader/expert in transforming IT infrastructure to generate business advantage for growth, the Collaborative Innovation Partner Enabling Growth. In detail, firstly, it is the IT Partner/leader that revolutionize IT in China for past decade and transform IT for growth, secondly, the strongest/largest IT professionals in the market, thirdly, the innovative/insightful partner that solve IT and business issues

IBM Global Technology Service provide profession service in 10 Service Product Lines of 3 Service Product Groups

Three Service Product Groups
Group1: Infrastructure Access Services (基础架构访问服务)
Group2: Infrastructure Management Services (基础架构管理服务)
Group3: Infrastructure Support Services (基础架构支持服务)

Ten Service Product Lines
1. IT Strategy & Architecture Services (IT 策略与基础架构咨询服务)
2. Middleware Services (中间件服务)
3. End User Services (办公室系统支援与终端设备服务)
4. Integrated Communications Services (网络服务)
5. Business Continuity & Resiliency Services (业务连续性与灾难恢复服务)
6. Security & Privacy Services (企业 IT 安全服务)
7. Site & Facilities Services ( 数据中心及智能化集成服务)
8. Server Services (服务器服务)
9. Storage & Data Services (数据和存储服务)
10. Maintenance & Technical Support (维护和技术支持服务)